The Service Administrator is a vital part of the service team, the role must provide support to our customers and service teams to ensure all service orders, invoices and enquires are handled in an efficient and friendly manner.

The role is primarily responsible for:

• Processing service orders and customer invoices generated by Field Service activities.
• Responding appropriately to and resolving service enquiries, both internal and external.
• Completing specific monthly fixed-price service invoicing.
• Process Supplier invoices for payment approval.
• Ensure any relevant branch operations reporting requirements are completed in a timely manner.
• The ongoing integrity of PM service contract maintenance.
• Maintain accurate filing and archiving systems for service documentation.

Qualifications & Experience:

• Computer savy - has the ability to learn new systems and computer softwares.
• Proven experience in working in a fast pace environment
• Strong time management and organisational skills - ability to handle multiple tasks at one time
• Strong attention to detail and accuracy
• Good communication and interpersonal skills
• Strong customer focus
• Is self-motivated

This is a salaried position and salary will be determined according to qualifications and experience

Toyota is committed to ensuring that their employees have an opportunity to further develop themselves and their careers.

About Toyota Material Handling Australia 

Toyota Material Handling Australia (TMHA) is Australia’s number one forklift company.

TMHA is fully owned by Toyota Industries Corporation (TICO). TICO is a Japanese multinational manufacturer and a global leader in forklift manufacturing and retail distribution.

TMHA is the exclusive Australian retailer for new sales of world renowned forklift brands - Toyota Industrial Equipment, BT Lift Trucks and Raymond Forklifts. (for the company overview video please follow the YouTube link).

Due to TMHA’s structure and close relationships with the factories TMHA provides its employees with the industry best accredited product training and factory trained technical support.

TMHA is a strong, financially secure business with a great future and prime focus on the development of our people.